Privacy Policy

Effective Date: April 2026

Welcome to END OF S.T.A.Y. Automotive (“END OF S.T.A.Y.,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, communicating with our team, purchasing our products, or using our services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit endofstayautomotive.com or interact with END OF S.T.A.Y. Automotive through any of our online platforms, customer support channels, and sales processes.

By accessing our website or purchasing our products, you agree to the practices described in this Privacy Policy.

Who We Are

END OF S.T.A.Y. Automotive is an international automotive and art studio specializing in premium electric junior cars and collectible automotive experiences.

Business Locations:

Shanghai, China

Los Angeles, California, USA

Website:
endofstayautomotive.com

Contact Email:
[email protected]

Customer Support:
+1 754 296 6116

Information We Collect

When you interact with our website or services, we may collect certain information to process orders, provide support, improve our services, and communicate with you.

The information we collect may include your name, email address, phone number, shipping address, billing address, company name (if applicable), payment information, and order details.

If you contact our customer support team, we may collect information contained within your messages, emails, inquiries, customization requests, or other communications.

We may also automatically collect technical information when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, device information, and website usage activity.

How We Use Your Information

We use your information to provide products and services, process transactions, communicate with customers, improve our website, and fulfill legal obligations.

Examples of how we use your information include:

Processing vehicle purchases and orders
Managing custom vehicle requests
Coordinating shipping and delivery
Providing customer support
Responding to inquiries
Sending order confirmations and updates
Improving website performance
Detecting fraud and preventing unauthorized activity
Complying with legal and regulatory requirements

We may also use your information to provide updates regarding new products, company announcements, promotions, and special events. You may opt out of marketing communications at any time.

Payment Information

To ensure secure transactions, END OF S.T.A.Y. Automotive does not store complete credit card or payment information on our servers.

Payments are processed through trusted third-party payment providers that maintain their own privacy and security standards.

We recommend reviewing the privacy policies of any payment processor used during checkout.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve user experience and website performance.

Cookies may be used to:

Remember user preferences
Improve website functionality
Analyze visitor behavior
Enhance security
Measure marketing performance

Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

Website Analytics

We may use third-party analytics services, including tools similar to Google Analytics, to better understand how visitors use our website.

These services may collect information such as:

Pages visited
Time spent on pages
Device information
Geographic location
Traffic sources

This information helps us improve website performance and customer experience.

How We Share Information

END OF S.T.A.Y. Automotive does not sell customer information to third parties.

We may share information only when necessary to operate our business and provide services.

Examples include:

Payment processors
Shipping providers
Logistics companies
Customs brokers
Website hosting providers
Customer support systems
Legal and regulatory authorities when required by law

All third-party service providers are expected to handle customer information responsibly and only for authorized business purposes.

International Transfers

As an international company operating in both China and the United States, your information may be processed, transferred, or stored in countries outside your country of residence.

By using our website or purchasing our products, you acknowledge that your information may be transferred internationally for legitimate business purposes.

We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable privacy laws.

Data Security

Protecting customer information is extremely important to us.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Provide products and services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information.

These rights may include:

Accessing personal information we hold
Requesting corrections to inaccurate information
Requesting deletion of personal information
Requesting restrictions on processing
Objecting to certain uses of information
Requesting a copy of your information

To exercise any applicable privacy rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or external resources.

END OF S.T.A.Y. Automotive is not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Children’s Privacy

END OF S.T.A.Y. Automotive does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.